FAQ

Is it safe to drive with a damaged windshield?

No! It can be extremely dangerous to drive with a broken windshield, especially if it’s heavily damaged and obstructs the view of the driver. Even small chips can spread from vibration and exposure while driving.  It also compromises the safety features of the glass.

According to windshield laws in Minnesota, “a person shall not drive or operate any motor vehicle with a windshield cracked or discolored to an extent to limit or obstruct proper vision".  It's important to repair or replace your windshield to ensure your safety and be in compliance with the law.

How do I know if I need a repair or replacement?

There are several factors in determining whether glass damage can be repaired or if the windshield should be replaced. If the chip or crack is small, and does not present a safety hazard, it can often be repaired.  However, if it is large or there are multiple or spreading cracks, and/or presents a safety risk, the recommendation is to replace the windshield.  Submit our online quote request form to provide details about your glass condition, and we will be happy to provide recommendations and an estimate.

What is ADAS calibration? Do I need it?

ADAS (Advanced Driver Assistance Systems) use cameras and sensors in your vehicle to provide high tech features such as lane departure warnings, backup cameras, adaptive cruise control, etc. ADAS calibration ensures those systems are properly calibrated after you get auto glass service. Newer model vehicles with these features will require ADAS calibration after windshield replacement.  

This is a service not all auto glass companies provide. At Odyssey Auto Glass, we are trained in ADAS calibration so we can ensure your vehicle is safe when we get you back on the road.

How long will it take to complete the repairs?

It depends on the repair work being completed.  Most chip repairs can be completed in 30-60 minutes. Windshield replacement is usually completed in approximately 2 hours.

Do you work with insurance?

YES!  We work with all major insurance providers.  We will coordinate directly with your insurance agent, filing the necessary paperwork so you don't have to.

What areas do you serve?

We provide mobile auto glass repair and replacement throughout the Twin Cities metropolitan area surrounding Minneapolis and St. Paul, as well as western Wisconsin. We come to you!

What should I be aware of after windshield replacement?

Your new windshield is most susceptible to potential damage in the first 24-48 hours after installation while the adhesive is curing. We will provide you with information to help ensure the best care for your new auto glass after your appointment, but here are a few tips:

  • Allow the vehicle to sit for at least an hour after installation to avoid exposure to vibration, debris, etc.
  • Try to minimize exposure to extreme weather, harsh elements, pressure or car washes.
  • When driving, avoid rough roads and vibration as much as possible.
  • In extreme heat, leave a window cracked to reduce heat and pressure inside the vehicle.
Do you offer a warranty?

YES. All of our auto glass repair and replacement work is covered by a Lifetime Warranty for workmanship.

How much will it cost?

Cost varies depending on the specific service performed, the vehicle and any special features. Fill out our online quote request for a detailed quote. We strive to provide quality service at competitive rates!

What payment methods do you accept?

If you have auto insurance with glass coverage, we work directly with your insurance agent to file a claim.  If you do not have insurance coverage, we will be happy to provide a quote via our online quote request form. We accept all major credit cards, cash, check, Paypal, and Venmo.

How do I schedule an appointment?

Use our online booking form to schedule an appointment for us to come to your location.  Our convenient online system shows you available days and times in your area, so you can reserve the spot that works for your schedule.

Why should I choose Odyssey Auto Glass?

We hope you will choose us for your auto glass repair needs because we care about you and your safety!  It's our #1 priority.

We know it's important to select a reliable, professional, and expertly trained technician. Here are just a few more reasons to choose Odyssey:

  • Family owned with a commitment to personal attention and support
  • 8 years of experience
  • Utilize the latest tools and technology
  • Lifetime warranty against workmanship
  • Sika certified
  • 5-star rated by our satisfied family of customers
  • Convenience. We come to you with our mobile glass repair service.

Have other questions?

We'd love to hear from you! Send us your question(s) and we'll get back to you with the answer.